SMART Voice of Employee app for iPhone and iPad


4.6 ( 736 ratings )
Productivity
Developer: MD Farooq Ahmed
Free
Current version: 1.0, last update: 7 years ago
First release : 26 Feb 2014
App size: 2.31 Mb

SMART Suite Mobile Apps, provides an interface to SMART Service Desk , ITSM and SMART CRM Desk solution.

It supports following features:

* This app for employees to register their queries ,complaints & Appreciations to the employee relations department.
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating,responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.

Test users are:

Username: employee
Password: 123456

Username: support
Password: 123456

Note: This App is currently useful for the current customer of SMART Suite.